Refund policy

Authenticity Guarantee

Every piece sold by Shop In Parris is guaranteed 100% authentic. Should an item ever be proven otherwise, we will issue a full refund, including original shipping, with no time limit. For details on how each piece is vetted prior to listing, please visit our Authentication & Guarantee page.

All Sales Final

As every item in our collection is pre-owned, vintage, or a one-of-one archival piece, all sales are final outside of the Authenticity Guarantee above. We do not accept returns for buyer's remorse, sizing, or style preference. Please review photography, measurements, and condition notes carefully prior to purchase, or reach out with any questions beforehand.

Damaged or Incorrect Items

Should your order arrive damaged, defective, or different from what was ordered, please contact us within three days of delivery with photographs of the issue. We will arrange a replacement where possible, or issue a full refund.

To qualify for a replacement or refund under this policy, the item must be returned to us in its original packaging, with all tags attached, unworn and unwashed, and otherwise in the same condition it was shipped in. This applies even when the issue is damage or a defect, meaning the piece should come back to us exactly as it was received, with the reported damage or defect untouched and nothing further altered, worn, or cleaned.

Refunds

Approved refunds are issued to the original payment method within ten business days. Should it take longer, please reach out and we will look into it promptly.